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Contact GolfNow Customer Service

GolfNow Phone Numbers and Emails

Toll-Free Number:

  • (800) 767-3574
Call customer service
Send Message

Customer Service:

  • (844) 800-4653

GolfNow Emails:

Legal
DMCA Inquiries, Privacy Inquiries
webmaster@golfchannel.com
Is this your business?

How to Contact GolfNow?

Most Popular Number:

(800) 767-3574
Total calls: 1 191 Issues resolved: 73 Last call: Feb 13, 2025
author avatar
PissedConsumer Reporter

To contact GolfNow customer service via email, send your concerns or doubts directly to webmaster@golfchannel.com. Whether your doubt is regarding activation, cancellation, or even refund, you can write to customer support email. You can also enquire about their services and the latest offerings by writing a GolfNow customer service email. When writing an email, it's best to ensure your subject clearly states the reason for reaching out. In addition to this, you also have to elaborate on your doubts in detail to make it easy for the company support team to understand the issue. This helps GolfNow customer support understand your concerns, review them, and get back to you with the most effective solutions. Getting a response via GolfNow customer support email will take time and effort and might take 24 to 48 hours.

If you're seeking instantaneous help or have general enquiries, the best way to contact the support team is by calling GolfNow phone number, 1-800-767-3574. This customer service phone number directly connects you to their customer support team, who is ready and trained to answer any of your queries and help you fix the problem. You can dial another GolfNow contact number and reach the customer care team. The second customer service number is 1-844-800-4653. These GolfNow phone numbers are essential to ensure all the customers receive the assistance they need. From tee times and managing reservations to resolving any other concerns, the GolfNow customer service team will help you with your problem.

GolfNow also offers the convenience of contacting their customer service through the online live chat facility. The customer service online chat feature is available from 8 AM to 5 PM ET. To initiate the GolfNow live chat session, go to the official website and head to the page's bottom section. Under the information segment, you will discover the "Contact Us" option. In the ensuing window, you will notice the "Chat With Us" option in the lower right corner. Upon clicking, you will be prompted to complete a form with your name, email address, and phone number. Once you have completed the form, select the "Start Chat" option. This will facilitate a GolfNow chat. A knowledgeable customer support representative is adept at providing solutions to issues and responding to inquiries related to GolfNow's services.

GolfNow Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • GolfNow Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call GolfNow is 8007673574. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 97% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as GolfNow may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

GolfNow Website:

GolfNow Help Center:

Corporate Office Address:

GolfNow
7580 Golf Channel Dr
Orlando, Florida 32819
United States

Other Info (opening hours):

Mailing Address:

NBC Universal Law Department

30 Rockefeller Plaza, Rm. 1087E

New York, New York 10112

More contact details

GolfNow Customer Service Reviews

2.5 / 5
Average
Kathie Kml
Just a refund

I paid, and then never received the money back.
Then called and it got corrected.
Thx again for the assistance

Read full review
Owen H Rda
Refund
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1.0

This app is an absolute joke. I was not informed of a hot deals cancellation policy.

I have cancelled tee times appropriately before and always got the money refunded to my credit card. Now because it's a hot deal, I got credits to use on the app instead. I don't want credits. I want my money back as our golf season ends shortly.

The phone app has no listed phone number on it to contact customer service which annoyed me even more. After finding a number on Google, my complaints were just pushed aside as company policy states no refund on hot deals, but you get credits. This isn't rocket science. I just wanted my money back.

Just an absolutely poor customer experience with this. They should have better advertised or explained about the cancellation for my hot deals refund. That way, I could have looked into it more.

Just brutal. I do not recommend booking a tee time through this app or company.

Read full review
Giovani Ibu
No Option to Use My Credit
stars-rating stars-rating stars-rating stars-rating stars-rating
3.7

Customer service rep very helpful. Apparently, I will have to call them next time I want to use my $200 credit from a previous cancellation. There was no option to use on the app when I was checking out.

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Emmanuela Edp
Tee time issues
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Terrible. I prepaid for a course that ended up being closed.

They cant get a hold of the course, obviously because they are CLOSED!!! And they wont refund my money.

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How Good is GolfNow's Customer Service?

Khayden Udq
Khayden Udq
Feels Neutral | Jan 05, 2025

Although it took almost 30 minutes to get everything sorted out Golf Now acknowledged that it was an issue with their booking system which caused the problem. A refund got issued and I was able to rebook…however the system is not very efficient

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Eugen Tfs
Eugen Tfs
Feels Satisfied | Jan 02, 2025

They were very helpful, I was very pleased.

Read full quote
Bianca N Jji
Bianca N Jji
Feels Disappointed | Sep 27, 2024

Eventually resolved. Very difficult to use their app to log in to contact them.

Read full quote
Yajahira Idk
Yajahira Idk
Feels Disappointed | Sep 24, 2024

It was okay

Read full quote
Jaima Frk
Jaima Frk
Feels Neutral | Sep 11, 2024

Once I was able to get a phone number customer service was very good. App needs to be updated to allow contacting customer service

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Kadisha Lyr
Kadisha Lyr
Feels Disappointed | Sep 06, 2024

A little arrogant but still issued a refund.

Read full quote

Summary of GolfNow Customer Service Calls

1.8K TOTAL
CALLS
03:28 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GolfNow?

Activation/ Cancellation Question:

  • “Tee time cancellation”
  • “Cancel tee time do to illness”
  • “To cancel a reservation due to the weather”

Refund Question:

  • “Refund”
  • “Refunds”
  • “Refund because course was closed”

Payments and Charges Question:

  • “Credit balance application”
  • “Credit”
  • “Overcharging me”

Request for Information Question:

  • “Question charge to my account”
  • “Trying to confirm reservation”
  • Contacts

Account Question:

  • “My golfpass+ account is not linked to golf now. I cannot use my monthly promotional codes!”
  • “Check account”
  • “Promo code not working”

Return/ Replace Question:

  • “Booked the wrong date, need to cancel”
  • “Golf Now incorrectly booked my teetime request”
  • “Incorrect info on page”

Product/ Service Question:

  • “Reservation technical issues”
  • “Error of booking”
  • “Tried to make a reservation got charged 4 times never got the reservation”

Cards Question:

  • “Gift card”
  • “Giftcard”
  • “Gift Card Now Working”

Shipping and Delivery Question:

  • “Booked tee time at wrong location. seeking refund”
  • “Never received my credit. BEGIN:VCALENDAR VERSION:2.0 PRODID:-//hacksw/handcal//NONSGML v1.0//EN METHOD:CANCEL BEGIN:VEVENT UID:0jjqv9 DTSTART:20241007T172400Z DTEND:20241007T212400Z SUMMARY:Tee Time Reservation - Mayfield Golf Club LOCATION:12552 To”
  • “Never received a credit for a weather cancellation”

Website/ Application Question:

  • “App not working”
  • “App error”
  • “App issue”

Staff Question:

  • “Difficulty booking tee time…seemingly every time I use GolfNow there’s an issue. Their customer service is not very good as it can at times take 30+ min to resolve an issue.”
  • “Service was awful”
  • “Customer service”

Employment Question:

  • “My credit ldw23 played today”

Other Question:

  • “Rain check”
  • “Tee time problem”
  • “I made the wrong tee time yesterday was suppose to be for Monday the 10th”

Compare GolfNow Customer Service To

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