GolfNow
GolfNow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GolfNow has a 2.8 star rating from 103 reviews, with 36% likely to recommend; consumers are mostly neutral and the distribution shows ~50% unfavorable and 35% positive.
Positive Feedback
Users cite the platform is easy to book, the app provides tee time availability and discounts, and membership perks or hot deals can lower costs despite an overall high price level.
Negative Feedback / Risk Areas
- Frequent reports of double charges and billing errors, highlighting GolfNow customer complaints about refunds.
- Poor or automated customer service that makes reaching a human difficult.
- App and booking system glitches causing wrong dates or failed reservations.
- Credits instead of refunds and confusing membership/auto‑credit policies.
Key Takeaways for Future Customers
- Confirm booking emails and monitor your card immediately for unexpected charges.
- Expect credits rather than refunds for some hot deals; document cancellations.
- Contact the course directly when possible and be prepared for limited customer service access.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GolfNow has a 2.8 star rating from 103 reviews, with 36% likely to recommend; consumers are mostly neutral and the distribution shows ~50% unfavorable and 35% positive.
Positive Feedback
Users cite the platform is easy to book, the app provides tee time availability and discounts, and membership perks or hot deals can lower costs despite an overall high price level.
Negative Feedback / Risk Areas
- Frequent reports of double charges and billing errors, highlighting GolfNow customer complaints about refunds.
- Poor or automated customer service that makes reaching a human difficult.
- App and booking system glitches causing wrong dates or failed reservations.
- Credits instead of refunds and confusing membership/auto‑credit policies.
Key Takeaways for Future Customers
- Confirm booking emails and monitor your card immediately for unexpected charges.
- Expect credits rather than refunds for some hot deals; document cancellations.
- Contact the course directly when possible and be prepared for limited customer service access.
Media from reviews
Dunnville, Ontario
Double charged
The system kicked me out as I was making a booking, went through the process again to find out that my first attempt was also charged
- Good selection of golf courses
- App can be a challenge to use
Preferred solution: Full refund
User's recommendation: Be careful when using the appp
Orlando, Florida
Person failed to show up for tee time purchased
I had a person get sick and not be able to make a tee time I prepaid. Can someone get back to me so I can get credit? Thanks.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
No accountability, no refund
I am writing to formally file a complaint regarding a recent booking experience made through the GolfNow app that resulted in confusion, poor service, and financial loss due to a lack of accountability on both sides.
I reserved **two tee times** for a total of **8 players** using the GolfNow app. After two players canceled, I updated the booking by removing two players leaving two tee times with three players each.
Upon arrival at the golf course, only **one tee time** was acknowledged by the staff, despite us showing proof in the app that two tee times were booked and paid for.
This caused unnecessary delays and frustration, and in the end, **I was charged for both tee times**, even though only one was honored.
I contacted **GolfNow support**, and was told to speak with the **golf course**. The course staff, in turn, told me to contact GolfNow. I even had both parties on the phone, yet neither would take responsibility, and I was left without any resolution or refund.
This kind of circular finger-pointing is unacceptable and unprofessional.
The facts are clear:
* Two tee times were booked and paid for.
* The app showed six players, split between two tee times.
* Only one tee time was honored.
* No refund was issued.
* No accountability was taken by either party.
This appears to be a case of staff or system error not a customer mistake and I am requesting a full refund for the unacknowledged tee time. Additionally, I'd like to point out that GolfNows lack of direct contact methods (no easy email or escalation path) makes it extremely difficult to resolve issues like this which feels intentional and unfair to customers.
- More economical tee times
- Absolutely customer support will give no help and will try all their tricks so they can refuse any
- Any type of refunds
Preferred solution: Full refund
User's recommendation: Don't reserve, just pay in full
False charge
I used the app and never once gave it my credit card information to purchase a $110 membership. Every time I've called 34 different numbers, it's an AI bot asking me to make a teatime, reserve, or cancel.
I would like to not be charged for this, considering I never selected a membership. I would like to be able to speak with a real person and not some AI assistant who can't get me to customer support.
- App
- False charges
Preferred solution: Not a charge for something I didn’t purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Fraudsters only want to charge your card
I made a mistake while on the phone with a buddy booking. I booked the same day (Monday) rather than Wednesday as we planned.
I realized my mistake right away and canceled the same day (Monday) and booked Wednesday. Golfnow wants to charge me for BOTH! I called to let them know immediately and they would only offer me a partial credit.
I asked that they just charge me for Wednesday and they said that is not possible. Stay away from these fraudsters.
User's recommendation: Do Not Use This Service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
Tried to speak to a rep and couldnt have a person answer the call the automated phone didnt work
I made a reservation and mistakenly put the wrong date
Preferred solution: Full refund
User's recommendation: Have a person answer the call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Tee time
Waiting to get my money back to know it worked but I booked a tee time that booked twice must have been a system error. Called support and got it resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit Card was not credited after cancellation
Credit card was not credited after tee time cancellation. Tried calling about it and couldn't speak to a live person.
- Tee times
- Slow in crediting credit card
Preferred solution: Full refund
User's recommendation: Check your credit card for it to be credited after a cancellation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong booking and need refund
Joy did a excellent job resolving the issue.
Went online with GolfNow to schedule a tee time. Tee time wouldnt go through due to the tee time was filled.
Scheduled a new tee time and got it through this time. Get to the golf course and they tell me I have 2 tee times. Now I am being double charged for tee times.
Good luck with golfTry to call Golf Now and they say I cant cancel. Got no help from Golf Now.
User's recommendation: GolfNow is not very helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Signed up for a one year GolfNow annual pass I’ve gotten some discounts on my golfing, but when I signed up, I was promised $50 and golf balls with a confirmation code and everything and when I go to
I put in the confirmation code and go to a Chinese website !!?? I have called their phone number many times and nobody ever answers the phone.
I dont know if they have anybody working there or not. I would like to get the free $50 worth of golf balls they advertised that I would get, but I havent been able to speak to anybody yet at their number.!??
Asheboro, North Carolina
Refund not yet
I didnt refund money not yet
Tee time 10/27/25 12pm
But 10/27 (Monday) rainy all day.
I canceled my tee time.
Orlando, Florida
Course closed
I booked my tee time and arrived an hour early to hit some balls on the driving range. Upon walking into the clubhouse, they had a sign stating the course was closed today.
I tried endlessly to contact customer support but the automated answering system doesn't allow you to speak with anyone. Customer service is terrible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bonita Springs, Florida
I canceled my reservation, confirmed, but still charged me$170
August 7, I canceled the reservation for August 8 because it heavily rained and got the email confirmation, but it still charged me $170. I am feeling very angry.
- Price is ok
- Not easy to cancel
Preferred solution: Full refund
User's recommendation: Pay me back
Cincinnati, Ohio
Tee sheet down , web site down
Pebble creek golf course , Cincinnati , Ohio .. please get this fixed . No service on this our end ..
Refund credit
Job interview came up during the time I would be golfing. Customer service was fantastic in refunding credit for my next round.
User's recommendation: Fantastic service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund request
I have not been able to get any proper answers. I'm trying to get back some money from a mistake done online but I have got no answers as of yet
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