
GolfNow
Reviews and Complaints
Refund credit
Refund credit has been resolved. Thannnnnkssss. Person on the phone is willing to help and explain in detail
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Verified Reviewer |Emergency cancellation
I had a 2:47 pm tee time at laurel hills golf club. We played 7 holes before my partner started having an asthma attack.
We had to leave immediately and were wondering if there was potential for a 9 hole credit, given the circumstances.
Anything would be much appreciated. Thank you for your consideration.
Preferred solution: Price reduction
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSharp Park Golf Course
Not mad at Golf Now, specifically Sharp Park. The course was unplayable.
It was a swampy mess. I hit 3 drives in the fairway and could not find my ball. The greens had craters on it, the club house guy said no refunds and to contact golf now which is why I am here.
I would like a refund. Thank you.
Preferred solution: Full refund
User's recommendation: Never
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Verified Reviewer |Rained out
I was very pleased with the customer service which provided a full refund after they contacted the golf course.
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Verified Reviewer |Charges card with no confirmation of booking
Spoke with customer service didn't solve the issue , told me they need to contact the course to make sure I played that day which I did issue with the website for charging my card and not giving me any notification... haven't heard anything back and will file a fraud charge with my credit card company
Refund
Course closed for movie production and didnt inform anyone or golfnow. Wouldnt answer phone to varify closing
My tee time on Friday was supposed too be on Saturday
My tee time for Saturday was accidentally put in for Friday didnt get to play would love a refund or rain check
Made a mistake on the date of my tee time
They help me fix my mistake everything was fine.
They were able to make me a happy camper everything was lovely thanks for great service
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Verified ReviewerMade a mistake on the date of my tee time
I made a reservation for the wrong date and cancelled it. I'm not sure if I'm getting a refund.
I made a separate date for the 10th of August.
I realized the mistake right away and then cancelled it immediately. I hope to get a refund.
Preferred solution: Full refund
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Verified Reviewer |Rain check
Course rained out and was unable to play after first hole. Horn blew at course and they closed the course due to rain.
User's recommendation: Better contact info on website
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Questions for tom t time credit
Just questions regarding credit if player is missing ? , it was very well answered , is there a difference between golfpass and golfpass plus ?
User's recommendation: All good
Going to different course
I booked and I want to go to the course with different course so can I please get my money back because its was lots of money

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Defrauded a Disabled Traumatic brain injury survivor
I am a disabled Traumatic brain injury survivor with occipital neuralgia and a frontal lobe injury. I have limited funds.
My service animal got diagnosed with cancer the day I was supposed to play a extremely expensive course and I called the course and explained what happened and they told me of course they would refund. After a few minutes she said because this tee time was booked through Golf Now I will need to transfer sure no problem. As soon as I'm transfered the customer service experience went way downhill I spoke with a rude representative that said I was out of their refund policy and too bad, I asked to speak with her manager and was told he would call me back, and that never happened and she disconnected the call and no call back.
They ripped me off for $173.85 and being disabled I have limited funds this was my birthday present to myself and I lost it and my service dog both in the same day. Great company wonderful policies.
- You quickly book a tee time
- Horrible refund practice
Preferred solution: Full refund
User's recommendation: Do not use this company
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Verified Reviewer |Rained out
I was fully refuned and I was very pleased with the full service refund that I received after the golf course was contacted.
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Not to minimize your situation, but people with limited funds don’t spend $174 for a round of gold. Birthday or not.
*golf